Privacy Policy

Effective date: 17 September 2025

Company: Haus of Marble Ltd (“Haus of Marble”, “we”, “us”, “our”)

Registered office: Capital House, 7 Sheepscar Court, Leeds, England, LS7 2BB

Contact: contact@hausofmarble.com

1. Introduction

At Haus of Marble, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website, purchase our products, or interact with us in any other way. It also explains your rights under UK data protection law.

2. Information We Collect

When you place an order or contact us, we collect personal details such as your name, billing and delivery address, email, telephone number, and payment information. This allows us to process and deliver your order.

We also collect technical information such as your IP address, browser type, and browsing behaviour on our site. This information is collected through cookies and similar technologies to improve your experience and the performance of our website.

3. How We Use Your Information

We use your information to fulfil and deliver your orders, provide customer support, and communicate with you regarding your purchase. We may also use your information to improve our website, maintain its security, and meet our legal obligations.

If you consent, we may send you marketing communications about new products, offers, or updates. You can opt out of these at any time by following the unsubscribe link in our emails or contacting us directly.

4. Sharing Your Information

We do not sell your personal data. We only share it with trusted third-party providers who help us run our business, such as payment processors, couriers, logistics partners, and IT service providers. These partners are contractually required to keep your information secure and only use it for the agreed purpose.

We may also share your information with legal authorities if required to comply with the law.

5. Cookies

Our website uses cookies to provide you with a better browsing experience, monitor traffic, and tailor content. You can control or disable cookies in your browser settings, though some parts of the site may not function properly without them. For more information, see our Cookie Policy.

6. Data Security

We take appropriate technical and organisational measures to keep your information secure and to prevent unauthorised access, disclosure, or misuse. However, no method of internet transmission is entirely secure, and we cannot guarantee absolute protection.

7. Data Retention

We will retain your personal data only as long as necessary to fulfil your order, comply with legal obligations, or resolve disputes. When it is no longer required, we will delete or anonymise it securely.

8. Your Rights

You have the right to request access to the data we hold about you, to correct inaccuracies, and to request that we delete or restrict the use of your information. You also have the right to withdraw consent for marketing at any time.

To exercise your rights, please contact us using the details provided above. If you are dissatisfied with how we handle your data, you may also lodge a complaint with the Information Commissioner’s Office (ICO).

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a new effective date. Please review it periodically to stay informed.

11. Contact Us

If you have any questions about this Privacy Policy or how we use your data, please contact us at:

Haus of Marble Ltd

Capital House, 7 Sheepscar Court, Leeds, England, LS7 2BB

Email: contact@hausofmarble.com